The Top Skills Needed to be a Receptionist

It’s a key position. To anyone who walks through the front door of a business for the first time, the receptionist is the face of the company. It is important that a receptionist possesses the skills for this essential and trusted role in the organization.

Here is what it takes:

How to Balance Productivity and Fun in the Workplace

They call it work for a reason. Your employers expect you to work hard and be productive. After all, that’s what they pay you to do.

On the other hand, there are no rules, written or unwritten, that prohibit you from being productive and having fun at your workplace. Your eight- or ten-hour days can be stressful for you and your team. Lightening things up will make your days flow smoothly and help you be more productive.

Here are a few things you can try:

Make friends

Tips for Hiring the Best Candidate, Not Just Someone Who Interviews Well

If you have been hiring for any length of time, you’ve probably seen and heard it all. So let’s narrow this down a bit and call it a tale of two candidates. This story will likely sound familiar.

Candidate one, Joe, is smooth—real smooth. You can ask him any question, and he fires back a well-prepared answer. He’s a sharp dresser with a firm handshake, and he has been saying all the right things. He seems like the kind of young man who makes friends easily and, despite your vow to always be objective, you come away from the interview liking him yourself.

Strategies for Improving Workplace Communication

Good communication in the workplace is the key to everyone on your team feeling heard and understood. Without it, both you and your workers can feel frustrated, isolated and misunderstood, while morale suffers. With it, however, you’ll have an environment in which people can engage and exchange feedback because there is clear and effective two-way communication.

How to Become an Indispensable Employee

Nobody is indispensable (or so they say). When an exceptional worker leaves, someone will eventually step in and take over the duties of that departed employee. Life goes on.

Well, if that’s the case, why do companies often go to great lengths to retain their superstars by offering top wages, bonuses and promotions as incentives to stay? Someone thinks they are indispensable—or at least all but impossible to replace!

Do your managers see you as indispensable? Do you ever wish they did?

United Personnel Earns Prestigious Best of Staffing® Award for 2018

Each year, the top staffing agencies in the United States and Canada earn Inavero’s Best of Staffing® Award if they can prove superior service quality. The competition is intense, and agencies cannot win the award without stellar ratings from the hiring professionals and job candidates with whom they work.

Ways to Effectively Create Employee Development Plans

An employee development plan will give your workers opportunities and a roadmap on how to strengthen their skills and advance their careers. And those newly strengthened skills will give them the tools to help your business move ahead. Everyone benefits!

However, an employee development program should not be created haphazardly. Its success depends on careful planning and implementation. Here are a few suggestions to get you started.

Developmental needs should be aligned with business needs.

What You Absolutely Must Have in Your Cover Letter

You’ve heard it before from the gurus of job hunting: Do your homework before you have any communication with a prospective employer. That means research the job you’re applying for, the company you’re applying to and even the industry it is part of, including its competition.

Since your cover letter is among the first documents you’ll be sending out, this is where you will show proof you have done your homework. You should tailor your cover letter to the job and the company. It should also include three elements if you want the best chance to have it noticed.

Tips for Planning Your Business Goals for 2018

Even though 2018 has been underway for some time now, it’s not too late to plan your goals for the year. Setting goals for your business is critical. No matter when you come up with a plan, it’s bound to be beneficial.

Having goals that guide the activities of employees in every department and at all levels is a proven method of engaging people and providing motivation. And as you probably are already aware, employee motivation is one of the most significant keys to productivity and profitability.

Follow these tips for setting goals for this year and beyond.

Questions You Should Never Ask During a Job Interview

One of the secrets to a successful job interview is to arrive prepared. You know the interviewer is going to ask you certain questions, so you practice your answers until you sound smooth and confident when giving them. Hiring managers are impressed when they realize you cared enough to research and plan, so you sound professional and thoughtful.